Trial attorneys like those at the Law Offices of Gary Bruce are no stranger to the tactics and bottom lines of insurance companies. However, most injured people have never had to deal with an insurance company for anything more than paying their monthly rate. Fortunately, folks like Anderson Cooper of CNN are trying to educate the general population about the true motives and personalities behind the cute geckos, “good hands”, and sugary sweet sales ladies. Insurance companies have one thing that drives all those TV ads and that’s profits.
The way they relentlessly pursue those profits is by forcing the injured to remain suffering, denying their very purpose, and not compensating those who have suffered loss. The engine by which they accomplish this has a name. It is “Deny. Delay. Defend.” This three pronged approach is geared to prevent an injured person from ever getting the help they deserve from an insurance company (while claiming they protect people). Step one is to deny your claim in hopes that you will simply not pursue it further/not know what to do. Step two is delay any action until you are willing to accept whatever they will offer due to your immediate need. Step three is to defend against your claim tooth and nail to make it so burdensome and costly that you will stop pursuing it.
Those tactics are why speaking to a lawyer immediately after you have been injured is so important. Watch the Youtube links below as Anderson Cooper pulls back the curtain and shows you how an insurance company treats your claim before you have one of the Good Guys on your side.
CNN 360 Auto Insurance Part 1
CNN 360 Auto Insurance Part 2
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